Emma Follin

Vice President Supply Chain & Customer Service North America at Groupe SEB

Emma Follin has a diverse and extensive work experience in supply chain and operations management. Their most recent position was as the Vice President of Supply Chain & Customer Service for North America at Groupe SEB, where they were responsible for overseeing various departments and achieving notable improvements in service level and cost efficiency. Prior to that, they worked at Henkel as the Head of Supply Chain Nordic BC/L&HC and Nordic Demand Planning Manager BC/L&HC, where they successfully improved service levels, reduced inventory value, and enhanced logistic cost as a percentage of net sales. Emma also gained valuable experience at L'Oréal as a Key Account Supply Chain Manager, Supply Chain Manager, and Demand & Business Planning Manager, where they focused on improving customer service, forecast accuracy, and cost-saving projects. Emma has also worked at Moët Hennessy, Veuve Clicquot Ponsardin, and Bic Nordic AB in various supply chain and logistic roles. Emma's work experience showcases their expertise in supply chain management, demand planning, logistics, customer service, and process improvement.

Emma Follin completed their Master of Engineering (M.Eng.) degree in Logistics, Materials, and Supply Chain Management from Linköping University in the years 1999 to 2005. Additionally, they engaged in an ERASMUS program at Grenoble INP - UGA from 2002 to 2003, although no degree was specified.

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Previous companies

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Timeline

  • Vice President Supply Chain & Customer Service North America

    September, 2022 - present

  • Operations Manager

    May, 2020

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