Jermaine Napier

Jermaine Napier has extensive experience in providing technical assistance and support in various IT roles across different companies. With a background in electrical engineering technologies, Jermaine has been involved in system administration, mobile device management, migration projects, and software deployment. Jermaine has demonstrated proficiency in managing Active Directory, Exchange accounts, and deploying software using tools such as SCCM and Service-Now. Jermaine's skills also include troubleshooting network, email, and file services, as well as utilizing PowerShell for account creation and modification. Throughout Jermaine's career, attention to detail, problem-solving skills, and a proactive approach to IT incidents have been evident in the roles undertaken.