Giovanni Braina has extensive experience in the travel and tourism industry, currently serving as a Sales Production Coordinator at Secret Escapes since December 2021. Prior positions include Reservations Specialist at Kuoni Global Travel Services, where responsibilities involved planning and reserving long-distance coach operations for European tours, maximizing profit through supplier negotiations, and managing issues during tours. Giovanni's prior roles included Contact Center Executive at GTA, where hotel reservations and client queries were managed, as well as an International Reservation Supervisor at GTA, overseeing the reservations team. Giovanni began a career in the industry as a Land Services Contractor at ETN Ltd, negotiating rates with various service providers. Educationally, Giovanni holds a degree in Business/Managerial Economics from Facolta' di Economia e Commercio Giorgio Fua'di Ancona, obtained between 1995 and 2002, and is fluent in Italian, French, and English.
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