Secret Escapes
Joshua Miranda is an experienced professional in customer success and management, currently serving as a Customer Success Manager at Secret Escapes since May 2022. Previously, Joshua held positions at elina PMS, where roles included Customer Success Coordinator and Customer Success Executive, from September 2017 to May 2022. Earlier experience includes volunteering as a Research Coordinator and Lecturer at the Evelyn Oldfield Unit, working as Customer Relations Manager at Landlord Nationwide, and serving as Product Head Consultant at Rubiq Solutions. Joshua's entrepreneurial background includes co-owning and managing Brides N Beyond, while also coordinating client servicing and production at StageCraft. Educational qualifications include a Post Graduation in Advertising, Media & Event Management from the National Institute of Event Management and a Bachelor's in Business Administration with a specialization in Marketing from Goa University.