Sayem Ali

Sayem Ali possesses extensive experience in the travel and tourism industry, currently serving as a Reservations and Customer Services Executive at Secret Escapes since December 2016, where responsibilities include providing exceptional customer service, managing reservations, and advising clients on travel arrangements. Prior to this role, Sayem worked at GTA as an FIT Reservations Executive for over eight years, handling client communications and utilizing Salesforce for case management. Additional positions include Reservations Executive at Goldtrail Travel Limited and Reservations Agent at Triton Rooms, both focused on booking management and client satisfaction. Sayem holds a Bachelor's honours degree in Travel and Tourism Management from the University of West London and a GNVQ Advanced in Travel and Tourism from Leyton Sixth Form College.