Andrew Cookson

Andrew Cookson has a strong background in customer success and implementation within the healthcare industry. Andrew currently holds the position of VP - Customer Success and Implementation at Secure Exchange Solutions, a role they have held since July 2023. Prior to this, they served as the Sr. Director of Operations at the same company from August 2021 to July 2023. Andrew also held various leadership positions at Secure Exchange Solutions, including Director of Implementation and Customer Service from March 2018 to November 2021, and Director of Customer Service from March 2016 to March 2018. Andrew started their career as a Customer Relationship Manager/Implementation Specialist at Secure Exchange Solutions in January 2015, where they developed expertise in managing customer relationships and implementing software solutions.

Before joining Secure Exchange Solutions, Andrew worked at DrFirst, Inc. as an Implementation Specialist from April 2013 to September 2014. In this role, they were responsible for training clients and end users on the company's software and electronic solutions, ensuring client satisfaction, and assisting customers with meeting attestation requirements for government incentive programs.

Prior to their healthcare industry experience, Andrew gained valuable internship experience at ePlus technology inc, where they were responsible for organizing new hire paperwork and facilitating communication between the company and prospective employees. Andrew also interned at MagnaCare, where they gained insights into the healthcare industry.

Overall, Andrew Cookson brings a wealth of experience in customer success, implementation, and operations within the healthcare industry. Their expertise and leadership skills make him a valuable asset to any organization.

Andrew Cookson attended George Mason University from 2007 to 2011, earning a Bachelor of Science degree in Conflict Analysis and Resolution. Andrew then went on to complete a Master of Science degree in Conflict Analysis and Resolution at George Mason University from 2011 to 2012. Additionally, during the same period, they also pursued a Master of Arts degree in Conflict Resolution and Mediterranean Security at the University of Malta.