Jon Lavranos is a seasoned professional with extensive experience in customer success and account management within various industries. Currently serving as a Senior Customer Success Manager at Secureworks, Jon analyzes security environments and conducts quarterly reviews to enhance customer security postures. Prior experience includes roles as a Customer Success Manager at Team Engine and Sparo, where Jon focused on driving customer adoption and satisfaction. Prior to these positions, Jon accumulated skills in bookkeeping and project management, showcasing a strong ability to resolve challenges and maintain relationships with clients. Jon holds a Master's degree in Acting from NYU Tisch School of the Arts and a Bachelor's degree in Theatre from the University of California, Berkeley.
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