Petra Serniclaes has extensive experience in customer care and administrative roles, currently serving as a Customer Care Coach and previously as a Customer Care Advisor at Securex since June 2021. Prior positions include Bedrijfsleider at Trimsalon Noeka from April 2013 to December 2021, and roles in sales and customer service at Lyreco Benelux, Carglass®, and Sint-Pieterscollege. Earlier career highlights include administrative responsibilities at Sodexo, Acerta, and ADMB, alongside payroll administration at SCHOLENGROEP 15: LIMBURG NOORD. Petra Serniclaes earned a Bachelor's degree in orthopedagogie from Kipsho Hasselt between 1991 and 1994.
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