Roel Capispisan

Roel Capispisan has extensive experience in IT incident management, currently serving as the IT Incident Management Section Head at Security Bank Corporation since August 2017. In this role, Roel Capispisan oversees the Incident Management Team, coordinating communications related to business-impacting incidents and facilitating resolution efforts. Previous positions include IT Incident Manager at Security Bank Corporation, where responsibilities involved coordinating incident responses, sending notifications, and documenting IT change activities. At Convergys, Roel Capispisan was a Situation Manager, ensuring the proper prioritization and resolution of incidents. Additional experience includes roles as a Global Network Operations Analyst and Senior Support Resolver at Stream Global Services, as well as a Technical Support Representative at eTelecare Global Solutions. Roel Capispisan holds a Bachelor of Science degree in Computer Science from AMA University.