DM

Devin M.

SaaS Engineer & IT Technician at SecurityMetrics

Devin M. has a diverse work experience spanning several years. Starting in 2011, they worked as a Technical Support role at The Insight Group, where their responsibilities included extracting, transforming, and loading data using Microsoft Access and SQL Server. Devin also conducted data analysis and compiled results.

In 2015, Devin joined Brigham Young University - Hawaii as a Teaching Assistant and Student Tutor, where they tutored students in political science subjects and taught in class alongside the professor. Devin also graded papers and assignments.

Next, in 2017, Devin worked as a Technical Consultant at WorkJibe. Initially a virtual internship, it turned into a valuable experience. WorkJibe was focused on employee retention and engagement through data analytics. Devin worked with various vendors, including ADP, Workday, Ceridian, Paychex, and Ultimate Software.

In 2018, Devin joined Ultimate Software as a Customer Services Specialist, where they provided customer support services.

Devin then moved on to PeopleDoc Inc. in 2019 as an Implementation Project Manager. Devin was responsible for managing and implementing projects within the company.

Most recently, Devin worked at SecurityMetrics in several roles. Devin started as a Compliance Consultant in November 2020 before transitioning to the role of Technical Support Agent in February 2021. Currently, they serve as a SaaS Engineer & IT Technician.

Overall, Devin M. has gained extensive experience in technical support, project management, data analysis, and customer service throughout their career.

Devin M. began their education in 2015 at Brigham Young University–Hawaii. Devin pursued a Bachelor of Arts (BA) degree in Political Science and completed their studies in 2017. During the same period, they also pursued an Associate of Arts and Sciences (AAS) degree in Information Systems.

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Timeline

  • SaaS Engineer & IT Technician

    March, 2021 - present

  • Technical Support Agent

    February, 2021

  • Compliance Consultant

    November, 2020