Don Fulton

Don Fulton has extensive experience in customer service and account management within the electronic monitoring industry, currently serving as CSM Team Lead for the Eastern U.S. at Securus Monitoring Solutions since March 2016, overseeing both Western and Southeastern customer portfolios. Prior to this role, Don held the position of Regional Account Manager at Sentinel® Offender Services and managed the National Account Management Team after the acquisition of G4S Justice Services in 2012. Don's career began at Sentinel® Offender Services, where numerous roles were undertaken between 1996 and 2007, leading to significant operational improvements and enhanced customer satisfaction. Earlier experience includes serving as Director of Operations at In House Detention Systems, responsible for daily monitoring operations and compliance oversight. Don holds a Bachelor of Science in Business Administration from Kennesaw State University and has additional education from The University of Tennessee at Chattanooga.