Richard Hilton is a seasoned professional in operations and business development, currently leading efforts at SECUTIX since October 2016. In the role of Head of Customer Success for the UK, Richard has been instrumental in establishing SECUTIX within the UK market, overseeing onboarding projects, account management, and overall business delivery for prominent clients, including major sports brands and iconic venues. Prior to SECUTIX, Richard held the position of Ticketing and Hospitality Solutions Manager at UEFA, where responsibilities included implementing strategies and managing systems for major tournaments. Richard's career began at Ticketmaster Entertainment, where progression from Senior Technical Support to Senior Client Account Manager highlighted expertise in client relationship management and operational support in the sports sector.