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Nicole Brubaker

Customer Service Representative at Seesaw

Nicole Brubaker has a diverse work experience spanning over multiple roles and industries. Most recently, they worked at Ace Parking as an Assistant Revenue Support Specialist starting in June 2022. Prior to that, they worked at Seesaw Learning as a Customer Service Representative since April 2021.

From 2017 to 2020, Nicole worked at the State of Indiana in a role as a CSR II, demonstrating their ability to handle customer service responsibilities effectively. Before that, they were employed at Alorica as a Customer Service Representative from July 2016 to May 2017.

Nicole's experience also includes a significant tenure at Symantec - Swapdrive, where they held the position of Sr. Technical Account Manager from June 2008 to January 2015. In this role, they provided top-level support for online backup and security software, ensuring prompt issue resolution and clear communication with partners and vendors.

Prior to their time at Symantec - Swapdrive, Nicole worked at SwapDrive, Inc. as a Technical Customer Support Representative from June 2002 to June 2008. Before that, they gained technical support experience at both SUTH and Sutherland Group from 2000 to 2002.

Additionally, Nicole has worked as an Administrative Assistant at Foundation College from 1998 to 2000, showcasing their administrative skills and attention to detail.

Overall, Nicole Brubaker's work experience demonstrates their expertise in customer service, technical support, and administrative roles across a variety of industries.

Nicole Brubaker attended the Foundation for Educational Achievement from 2000 to 2003, where they obtained an Associate of Science degree in Computer Science. Concurrently, they also attended Foundation College from 2000 to 2002, earning an Associate of Science degree in Computer Systems Technology.

Links

Previous companies

State of Indiana logo

Timeline

  • Customer Service Representative

    April, 2021 - present

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