Manuel Eduardo Poblete Lopez

Manuel Eduardo Poblete Lopez has extensive experience in customer experience and project management, currently serving at Vida Security since July 2014 in various roles including Customer Experience, Jefe CRM, Ingeniero CRM, and Ingeniero de procesos, where responsibilities include defining methodologies and tools for process management and project oversight in the IT sector. Prior experience at Sonda as Analista PMO involved project control and quality assurance, with a focus on process improvement and testing. Manuel holds multiple degrees, including a Diplomado in Digital Transformation Strategies from Pontificia Universidad Católica de Chile, a Master's in Customer Experience from Inesdi Business Techschool, and an Ingeniero civil industrial from Universidad Mayor, highlighting a strong educational foundation in engineering and business innovation.