Alfonso Luege M. is an accomplished professional with extensive experience in engineering and technical service management. Currently serving as Global Key Account Manager at Sekisui S-Lec BV since May 2015, Alfonso is responsible for overseeing global customer group performance, managing a team of approximately 20 engineers across multiple continents, and enhancing technical support for a customer base of 28,000 employees. Previously, in senior roles such as Field Service Engineer Sr. and Assistant Manager Technical Service Dept., Alfonso demonstrated a strong commitment to customer satisfaction, technical problem-solving, and project management. Prior experience includes leadership in technical customer service at Sekisui S-lec Mexico and a quality internship at Continental, complemented by a Bachelor of Science degree in Industrial Engineering from Tecnológico de Monterrey.
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