Priscila Lima Silva

Priscila Lima Silva is an experienced customer success professional currently working as an Analista de sucesso do cliente at Selbetti Tecnologia since June 2024. Previously, Priscila served as a Customer Success Consultant at Cortex from February 2022 to February 2023, managing a portfolio of mid-touch clients, including well-known companies such as Azul and Nubank, while analyzing key performance indicators. Prior to that, from January 2021 to October 2021, Priscila held the position of Manager of Customer Success at AIVO, focusing on customer-centric strategies across multiple countries with clients such as Sumup and Cia do Crédito. Additionally, Priscila worked at Hi Platform from March 2016 to April 2020, where responsibilities included both customer support and content management, including chatbot strategies.