Heidi Mastellone

Heidi Mastellone is an experienced professional in customer experience strategy and marketing, currently serving as the Director of Customer Experience Strategy and Enablement at Selective Insurance since June 2008. Previous roles at Selective Insurance include Sr. Manager of Customer Experience Management, Sr. Marketing Manager, and Marketing Project Leader. Prior to this, Heidi held the position of AVP, Affinity Marketing Manager at JPMorgan Chase from July 2005 to June 2008 and worked as a Communications Consultant while self-employed from February 1997 to June 2005. Earlier in the career, Heidi was also an AVP, Marketing Manager at JPMorgan Chase from 1991 to 1997, specifically in Chase Personal Banking. Heidi holds a Bachelor of Arts degree in Business/Communications from Rutgers University.