Anna Carolina Feldman de Medeiros

Anna Carolina Feldman de Medeiros has a diverse range of work experience in customer success, product marketing, and sales and marketing roles. Anna Carolina is currently the Head of Customer Success and CRM at Sellbie where they oversee customer success operations. Prior to that, they served as the Head of Customer Success LATAM and Product at Speedy.io Brasil.

Anna also has experience as a Customer Success Manager at dLocal, where they provided customer feedback and developed long-term relationships with key clients. Anna Carolina prioritized discovery of customer needs and collaborated with internal teams to align project plans with customer goals. Additionally, they played a role in developing Customer Success methodologies and improving team productivity.

Before joining dLocal, Anna worked at Zoop as a Product Marketing Analyst and later as a Customer Experience Analyst. In these roles, they gathered insights on customer behavior and developed marketing strategies to enhance the customer experience.

Anna's previous experience includes a role in sales and marketing at Mobi2Buy and a supply chain role at Subsea 7. Anna Carolina also gained experience in social media management and customer support as a Social Media Manager at Sussexo.

Overall, Anna Carolina Feldman de Medeiros has a strong background in customer success, product marketing, and sales, with a focus on building strong customer relationships and driving customer satisfaction.

Anna Carolina Feldman de Medeiros completed their Bachelor's degree in Engineering Production from Cefet/RJ - Centro Federal de Educação Tecnológica Celso Suckow da Fonseca, from 2012 to 2019. Anna Carolina then pursued a Post-Graduation degree in Big Data and Marketing Intelligence from ESPM Escola Superior de Propaganda e Marketing, from 2019 to 2021. Additionally, Anna Carolina completed a Professional Education course in Product Management from Cursos PM3 in 2021. Prior to their college education, they attended Colégio QI from 2009 to 2011 and Colégio TTH Bar-Ilan from 2002 to 2008. No degrees or fields of study were specified for their time in these schools.