Milan Slanev

Milan Slanev has a diverse work experience starting with an internship as an IT Network Intern at Triglav, Zdravstvena zavarovalnica, d.d. in 2017. Milan then joined ProtonMail in 2017 as a Customer Support team member and later became the Customer Support Team Lead in 2019. During their time at ProtonMail, Milan successfully onboarded new team members, led team OKRs, managed internal projects and processes, maintained customer SLAs, handled documentation and issue prioritization, coordinated with cross-functional teams, achieved quarterly OKRs, and efficiently handled day-to-day operational tasks. Milan is currently working at Semos Cloud as a Customer Success Manager since 2022.

Milan Slanev obtained their Bachelor's degree from the Faculty of Electrical Engineering and Information Technologies in 2012. No further information regarding their education history is provided.