Don Strange has accumulated extensive experience in customer success and technical writing, currently serving as the Customer Success Team Lead and previously as Customer Success Manager at Semperis since November 2021. Prior roles include Technical Documentation/Training Manager at Hitachi Rail STS and Senior Technical Writer/Manager at Siemens Rail. Earlier in the career, Don Strange worked as a Technical Writer at Bayer HealthCare and served as Project Manager/English Language Specialist at Echo International. Additionally, Don Strange has academic experience as faculty at the University of Pittsburgh and as a Technical Writer/Editor for the American Economic Association. Educational qualifications include an M.F.A. in English from the University of Pittsburgh and a B.A. from Rutgers University.
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