Charlène Lecuyer is an accomplished Enterprise Customer Success Manager at Semrush since June 2025, with a substantial background in account management and customer success across prominent companies such as Adobe, Shuttlerock, and various agencies. At Adobe, from March 2022 to June 2025, Charlène excelled in managing enterprise accounts, driving customer satisfaction and retention by aligning digital experience solutions with clients' business objectives. Previous roles included managing high-profile clients at Shuttlerock, overseeing digital transformation projects at a creative agency, and executing impactful digital marketing strategies at multiple organizations. Charlène holds multiple master's degrees in Strategic Information Management and Digital Communications & Innovation from Sciences Po Aix and ISCPA, alongside a strong foundation in psychology and human resources management from several prestigious institutions.
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