Landro M.

Head Of Global Customer Operations at Semrush

Landro Muro is currently the Head of Global Customer Operations at Semrush, where they oversee projects, processes, and customer self-services. Prior to this, they have held various titles such as Customer Education & Support Teams Supervisor, Customer Support & Success Team Supervisor, and Technical Support Specialist. Their previous experience includes roles at HSL Electrical as a Junior Operations Manager, at My Internet Business Promotions Sdn Bhd as a Business Sales & Marketing Executive, and at MINYO International as a Recruitment Consultant & Marketing. They hold a Diploma in Business from INTI and completed A-levels in Science at Disted College Penang.

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Timeline

  • Head Of Global Customer Operations

    May, 2022 - present

  • Customer Education Support Teams Supervisor

    June, 2021

  • Customer Support Success Team Supervisor

    April, 2019

  • Technical Support Specialist

    April, 2018

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