Sofia Stojic

Chat Customer Support Specialist at Semrush

Sofia Stojic has a diverse range of work experience in various industries. Sofia worked as a Chat Customer Support Specialist at Semrush starting in December 2022. Before that, they worked at SEEK from April 2021 to October 2022, where they held roles as a Customer Experience Consultant and a Customer Service and Connection Consultant. At SEEK, they managed client accounts, developed recruitment and marketing strategies, and provided technical support.

Prior to their time at SEEK, Sofia worked at Delaware North from January 2017 to August 2022 as a Corporate Food And Beverage Attendant. Here, they demonstrated professionalism and the ability to manage competing tasks in a fast-paced environment. Additionally, they worked at La Tortilleria Pty Ltd as a Food And Beverage Attendant from March 2022 to July 2022.

Sofia also has experience in project coordination. Sofia worked at Louise Multicultural Community Centre as a Project Coordinator from April 2020 to March 2021, where they coordinated educational programs promoting cultural and racial harmony. Sofia also worked at Engine from October 2020 to January 2021 as a CATI Social Research Interviewer, recruiting participants for government-commissioned studies.

Furthermore, Sofia has research experience from their role as a Research Assistant at Monash University in December 2019, where they demonstrated strong research, analysis, and data management skills. Prior to that, they worked as a Private German Tutor from December 2015 to December 2017, teaching beginner-level German.

Sofia's work experience demonstrates skills in customer service, account management, technical support, project coordination, research, and teaching. Sofia has proven to be a professional, organized, and adaptable worker in various settings.

Sofia Stojic completed their education as follows:

From 2019 to 2019, they attended Monash University, where they obtained an Honours degree in Applied Linguistics.

From 2015 to 2018, they studied at Monash University and earned a Bachelor of Arts degree in Linguistics.

From 2011 to 2014, Sofia attended Mac.Robertson Girls' High School and completed their VCE (Victorian Certificate of Education). The field of study for this period is not specified.

Links


Org chart