Aeyeong Lee

Aeyeong Lee is a seasoned professional with extensive experience in customer success management within the hospitality and digital marketing sectors. Currently, Aeyeong serves as a Customer Success Manager for APAC at Sendbird, where a focus is placed on building deeper connections through a robust communications API platform. Previous roles include serving as a Customer Success Associate Manager at Sojern, where Aeyeong managed a portfolio of over 100 APAC clients, and as a Cluster Sales Manager at The Ritz-Carlton Hotel Company, overseeing key global accounts to drive revenue growth. Aeyeong's career also includes guest relations roles at Sofitel and Hilton, where excellence in customer service and engagement was consistently demonstrated, alongside experience in conference coordination at the Korea Institute of Public Finance. Aeyeong's diverse background reflects a strong commitment to enhancing client satisfaction and fostering long-term relationships across multiple industries.