Shanaaz Banks

Product Operations Manager at Sendible

Shanaaz Banks is a skilled and experienced professional with a background in product operations, customer support, and commercial support management. Shanaaz has a demonstrated track record of implementing systems, providing training, and managing key accounts effectively. Shanaaz's expertise in project coordination and customer service has been integral to the success of the organizations Shanaaz has worked for. Their educational background includes a Foundation Degree in Information Technology and Autodesk certificates in 3D Animation.

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Timeline

  • Product Operations Manager

    April, 2022 - present

  • Product Support Manager

    September, 2021

  • Customer Support Team Manager

    May, 2019

  • Customer Support Team Lead

    July, 2017