Mike L. has extensive experience in the bicycle industry. Mike is currently the Director of Customer Success at Sendlane, where they are responsible for building and managing a high-performing Customer Success Team. Prior to this, they worked at myStromer AG as a Service Manager for the USA and Canada. Mike also served as a Dealer Service and Technical Support Representative at the same company. Before that, Mike worked at North County Family Bicycles as a Sales and Operations Specialist. Mike also gained experience as an Operations Technician/Mechanic at ElliptiGO. Mike's earlier roles include being an Operations/Sales Manager and Mechanic at Anywhere Bicycle Repair and Showroom, a Shop Technician and Sales Specialist at Recreational Equipment, Inc., and a Freelance Bicycle/Race Mechanic. Mike began their career as a Sales Associate/Lab Associate at Ritz Camera Center.
Mike L. completed their education starting from 2002 to 2006 at Helix Charter High School, earning a High School Diploma in the field of Film/Video and Photographic Arts. Mike then pursued further education from 2006 to 2010 at Grossmont Community College, where they obtained an Associate of Arts Degree in Cinematography and Film/Video Production.
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