Ana Carolina Souza has a wide range of experience in customer success and customer experience roles across various companies. With a background in Publicidade, Ana Carolina has successfully managed client portfolios, conducted meetings, monitored metrics, and identified opportunities for growth and improvement. From their time at SenseData to Lua4 - Soluções em Tecnologia, Ana Carolina has demonstrated expertise in customer success, implementation success, and customer experience, adding value to each organization Ana Carolina has been a part of.
May, 2023 - present
September, 2021
November, 2020
January, 2020
VP of Customer Service at WeSki
SVP, Customer Experience at OneTrust
Head of Project Management & Client Success at Spotdly
Executive Vice President, Publicity, Events, Talent & Influencer Engagement at Peacock
SVP, Customer Experience at Bio-Techne