Mélanie LEMAIRE is a seasoned professional in customer success and e-merchandising with extensive experience in managing client relations and enhancing product conversion rates. Currently serving as a Customer Success Manager at Sensefuel since July 2022, Mélanie previously held key roles at Easyence from February 2018 to May 2022, including Product Manager and Expert in E-merchandising, where responsibilities encompassed user training, client retention, and performance analysis. Additional roles include teaching e-merchandising at Les Masters du Rizomm at Université Catholique de Lille, e-merchandising consultancy at ATECNA, and project management for La Redoute's product recommendations and e-merchandising strategies. Mélanie holds advanced degrees in Marketing & E-commerce and Project Management, with a solid foundation in international web marketing.
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