Jharna Patel is an accomplished professional in customer success management, currently serving as Lead Customer Success Manager at Sense since September 2022, after progressing through roles as Senior and Customer Success Manager. Prior experience includes positions at Skillate, where Jharna held the roles of Customer Success Manager, Customer Success Consultant, and Solutions Consultant from May 2021 to August 2022, and at Ganga HighTech Pvt Ltd as General Manager of Business Operations and Marketing Manager from April 2017 to May 2021. Early career experience includes an internship with Lintas Media Group in 2016. Jharna Patel holds a Bachelor of Business Administration with a focus in Marketing from SVKM's Narsee Monjee Institute of Management Studies and a Post Graduate Diploma in Integrated Marketing Communications from St. Xavier's College, Kolkata. Educational background also includes completing secondary education at G. D. Birla Centre for Education and Carmel High School.
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