Shreya Jaiswal is a seasoned professional in Customer Success with a notable career spanning several years in the technology sector. Currently serving as Manager of Customer Success at Sense since April 2021, Shreya has received the Star Customer Success Leader Award for FY 23-24 and was an early contributor to establishing key processes and strategies for customer onboarding and retention. Previously, Shreya held the position of Senior Customer Success Manager at Belong.co, ensuring customer success and value realization through direct interactions with client partners. Earlier roles include Account Development Representative at 1THING and an internship at Proof of Performance Data Services Pvt Ltd. Shreya holds a Bachelor of Technology in Computer Science from Indira Gandhi Delhi Technical University for Women, completing the degree in 2017.
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