Guide, Mindset

The Guide, Mindset will work in conjunction with exercise physiologists, nutrition coaches, spa and wellness practitioners in a luxury resort setting, while leveraging evidenced-based content and technology deliver the best practices in mindfulness.  At Sensei, we balance purpose with play. Guests enjoy health coaching, 1:1 nutrition, fitness, meditation and mindset sessions, body treatments, educational lectures, and a variety of outdoor activities – all designed to expand awareness and connection. The Sensei guide leverages data, self-awareness, self-efficacy, and safety to deliver our guest experience through guided sessions with our guests. Combining spaces and environments to imbue feelings of safety and ease; domain expertise to interpret objective data and craft a personalized wellness plan; and health coaching to communicate this information in an empowering, affirming manner. Sensei has designed the guide program to support our guest in achieving greater wellbeing. 

Responsibilities

• Guide team expert in the field of performance psychology or mindfulness  
• Conduct 1:1 session with guests to discuss current health, wellbeing, and wellness objectives for their stay as well as Mindset 1:1’s tying in HRV and overall mindset strategies. 
• Create educational content and lead lectures and workshops to further engage our guests. 
• Create and lead corporate programs to support team wellness and synergy 
• Direct the end-to-end guest experience, from initial consultation and assessment to their last send off session for life after Sensei 
• Implement health screening tools and provide relevant feedback to guests 
• Ensure confidentiality, ethics and client trust is protected at all times 
• Collaborate with teammates & coworkers to enhance service delivery 
• Use principles of health coaching to support guests in pursuing the personal growth 
• Serve as an ambassador of Sensei for guests, partners and media 
• Assist with research & program development to support guest education 
• Ensures all guest requests are communicated and completed 
• Ability to move, bend, and stretch as job requires 
• Ability to monitor and observe client performance indoors and outside in daylight and lowlight evening conditions 
• Must be able flexible hours and work weekends, and holidays 
• Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
• Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
• Other duties as assigned 

Requirements

• Masters degree with 3 years of applied experience or Undergraduate degree with 7+ years of applied experience in Mindfulness or Performance Psychology
• Passion to empower individuals seeking to optimize health and lifestyle 
• Passion for continuing education, professional development, and personal growth 
• Proficient in Apple iOS, Office 365, and/or reservation systems 
• Efficient time management 
• Prepared to create educational content 
• Demonstrates characteristics of leadership, professionalism, service to others 
• Experience in hospitality and destination travel a plus 
• Passion for continuing education, professional development and personal growth 
• Characteristics of leadership, professionalism and service to others 
• Friendly and outgoing personality, works well with others 
• Highly developed interpersonal and communication skills 
• Prepared to create educational content 
• Degree in performance psychology, sport psychology, athletic counseling, or counseling 
• Certified Mental Performance Consultant (CMPC) Preferred 
• Accredited certification in heath or wellness coaching

About Sensei  

Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.  Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu.  In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology.  You can learn more about our Lana'i golf experience and read our story. 

Traits We Value

• Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus’ teachings and writings 
• Collaborative mentality and the ability to recognize how to get things done as a team 
• Self-confidence and composure to accept critique, process it, and apply the learnings to improve 
• Resourceful and adaptable, understanding that a big idea can come from anywhere 
• Open to learning, developing new skills and professional experiences 
• Loves a good challenge 
• Resourceful and adaptable 
• A strong sense of curiosity 
• Embraces feedback and constantly seeks to improve 
• Collaborative and knows how to get things done as part of a team  

Compensation & Benefits

• Competitive salary 
• Full medical, dental, and vision insurance 
• 401k and FSA plans 
• Monthly wellness reimbursement 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.