Miguel Ángel Núñez González has extensive work experience in customer operations, service management, and customer support. Miguel Ángel is currently the EMEA Customer Operations Director at Sensormatic, responsible for managing the entire delivery and service organization generating a revenue of approximately $50M. Miguel Ángel has expertise in Agile, Six Sigma, project management, and process improvements. Prior to Sensormatic, they worked at Experian as a Service Manager Strategic Accounts, where they developed and executed long-term strategies to meet customer demands. Miguel Ángel also has experience at BlackBerry as a Customer Service Operations Manager and Customer Service Manager, managing telecom customers and supplier relationships. Additionally, Miguel Ángel has previous roles as a Tech & Commercial Manager at Postventa Digital Servicio10, Motorola Laboratory Technical Responsible at EMTS, and Technician Level 3 at S.T.C. (Servicios Tecnicos Celulares).
From 1999 to 2004, Miguel Ángel Núñez González attended the University of Kent, where they pursued a Bachelor's degree in Electronic Industrial Engineering with a focus on Electronics.
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