Thomas M.

Technical Support Specialist at Sentera

Thomas M. has a diverse work experience in various industries. Thomas is currently working as a Technical Support Specialist at Sentera since November 2021. Prior to that, Thomas worked at OATI for 8 years, from 2013 to 2021. At OATI, they held roles as a Technology Specialist, where they assisted customers in troubleshooting and resolving hardware and software issues, created documentation and reports, and escalated issues when necessary. Thomas also served as a Customer Systems Analyst III, where they provided customer support and training, as well as presented to new employees on specific systems. Before OATI, Thomas worked at Certifit Auto Body Parts as a Parts Extractor/Driver/Unloader from 2008 to 2013. Thomas began their career at Lexus as a New Car Lot Attendant from 2004 to 2008, where they organized stock numbers, updated vehicle details in the database, and communicated with other dealerships. Thomas' earliest work experience was at Walmart, where they worked as a Stockman/Cashier from 2002 to 2004. In this role, they maintained parking lots, completed daily tasks efficiently, and calculated prices for products.

Thomas M. attended the Minnesota School of Business from 2010 to 2013. During this time, they pursued a degree in Information Technology with a focus on Network and System Administration/Administrator.

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