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Noam Matan

Senior Customer Operations Analyst at SentinelOne

Noam Matan is currently the Senior Customer Operations Analyst at SentinelOne, responsible for overseeing various company platforms to enhance customer service functionality. Prior to this role, Noam worked as a Senior Support Engineer at ESET Israel, where Noam served as a Knowledge Manager creating knowledge base articles for customers. Additionally, Noam has experience as a Technical Support Team Lead and a Technical Support Specialist providing assistance to customers. Noam also served as an IT Helpdesk Manager in the Israel Defense Forces. Noam holds a Microsoft Certified Solutions Associate degree from John Bryce.

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Timeline

  • Senior Customer Operations Analyst

    January 1, 2024 - present

  • Senior Support Engineer

    August, 2021