Phyllis Gruenke

Phyllis Gruenke has extensive experience in customer service and security roles spanning over a decade. Currently serving as a Security Officer at Sentry Event Services, Inc. since April 2007, Phyllis has also held positions in the healthcare sector, including Customer Service Assistant at Kepro Intelligent Solutions, where responsibilities involved processing Medicare appeals and managing medical records. Additional experience includes roles as Concierge Specialist at Beacon Solutions and Freedom Healthcare, focusing on healthcare insurance customer service, and as Customer Service Specialist at One Touch Direct for T-Mobile. Phyllis also served as Team Lead for Med 3000/McKesson Business Services, managing customer service in billing, claims, and insurance matters.