Hope Cadman

Customer Experience Operations Manager

Hope Cadman is a highly experienced professional in customer experience operations and retail management. Currently serving as the Customer Experience Operations Manager at SEPHORA since September 2025, Hope previously held various leadership roles at Superdry from July 2018 to September 2025, including Senior Store Leader, Store Manager, and Assistant Manager. Prior to that, Hope worked as a Concessions Manager at Oasis Fashion from September 2015 to July 2018 and as a Supervisor at Superdry from September 2013 to September 2015. Beginning a career in customer service, Hope served as a Model at Gilly Hicks from May 2012 to September 2013 and as a Food and Beverage Assistant at Holiday Inn Hotel & Suites from 2007 to 2013. Hope holds a BSc in Economics and Politics from Cardiff University, obtained between 2009 and 2012, and completed A Levels in Geography, Economics, English, and General Studies at Churchill Community School from 2002 to 2009.

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