Cashier/customer Service Representative (medical Associates))

                                                      Cashier/Customer Service Representative-(Trelawny)

JOB SUMMARY

The Cashier is responsible for registering sales on a cash register and completing transactions quickly, accurately and with integrity.  Additionally, the Cashier will contribute to a positive team environment by working collaboratively with team members and improving the customer experience.

DUTIES & RESPONSIBILITIES

• Provide positive customer experience; resolve customer issues or complaints courteously and in a timely and professional manner.

• Process daily monetary transactions from customers including cash, credit and debit cards payments.

• Reconcile transactions on a daily basis.

• Prepare bank lodgments and update the system on a daily basis.

• Maintain organized file records

• Prepare and disseminate reports to Supervisor within the set time frames.

• Prepare, post and file daily cash reports

• Assist with other assignments in the department when requested

• Adhere to all company policies and procedures, including security protocols and cash handling policies

QUALIFICATIONS

• Associate Degree in Accounting, CAT or similar discipline

• Five (5) CXC General Subjects including Mathematics or Accounts and English Language.

• Minimum three (3) years working experience in a similar capacity.

• Proven customer service and cashier experience

• Must be fluent with Microsoft applications

• Willingness to work a flexible schedule including weekends and Public Holidays.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong communication and interpersonal skills
• Passion for providing excellent customer service
• Ability to work efficiently in a fast-paced environment
• Ability to handle and manipulate cash and other forms of payment with accuracy
• Ability to work on own initiative
• Analytical thinker and team oriented
• Performance driven
• Meticulous in execution