Colleen May has extensive experience in training and technical instruction, currently serving as the Senior Director of Training at the Southeastern Pennsylvania Transportation Authority (SEPTA) since February 1990. Over the years, Colleen May has held various positions within SEPTA, including Director of Training, Manager of Bus Maintenance and Transportation Training, and Chief Technical Instructor/Apprenticeship Coordinator, focusing on computer training, technical diagnostics, and apprenticeship programs for bus, rail, and elevator escalator fields. Colleen May has also contributed to courseware development across several technical areas and is a member of the Transit Elevator Escalator Consortium. Additionally, Colleen May worked as a Systems Development Analyst and Statistical Analyst II at CMINC from January 2001 until July 2021, and provided independent contracting services for quality assurance investigations. Colleen May earned a B.S. in Computer Science from Drexel University and completed an academic program at Saint Hubert's.