Andrew Barnard is an experienced professional in client service delivery and product management within the travel and technology sectors. As the Head of Global Client Service Delivery and Head of Product - Managed Travel at Serko Ltd. since January 2022, Andrew has a strong track record in managing online booking tools, mobile applications, and e-commerce solutions. Previous roles include Technology & Customer Solutions Manager at Air New Zealand and Senior Product Manager at Serko Ltd., where responsibilities encompassed multi-channel customer communications and data management. Andrew has also held significant positions at APX Travel Management and Stella Travel Services NZ, along with an extensive background in technology leadership at Atlantic Pacific American Express and Kiwibank. Academic qualifications include a Bachelor of Science in Geography from Victoria University of Wellington and a Postgraduate Diploma in Business Administration from Massey University.
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