Serosoft: A leading educational software company
Shubham Awasthi is a Customer Success & Implementation Consultant at Serosoft, an educational software company, since March 2022, focusing on customer requirement gathering and team assignment for resolution. Prior experience includes serving as a Process Analyst at WM from August 2019 to February 2022, where responsibilities involved order entry, reporting, and audit evaluation. Shubham also held multiple roles at Teleperformance from April 2016 to August 2019, advancing from Customer Service Representative to Team Lead, overseeing team performance and motivation. Shubham holds a Bachelor of Commerce degree from the Institute of Engineering & Technology DAVV in Indore.
Serosoft: A leading educational software company
Serosoft is India's 9th fastest-growing technology company and a leading educational software company, promoted by a dynamic team of erstwhile I-Bankers, US graduates and MBA’s. We are part of the prestigious 50-year old Hindustan Group of Companies (www.hindustangroup.com). Our out-of-the-box and customized solutions are over 200 institutions and corporates - globally- overcome their educational and learning challenges and to drive innovation. Our flagship product, the award-winning ACADEMIA (www.academiaerp.com) has been conceptualized and developed to cater to the growing and varying needs of Educational Institutions. By implementing Academia Student Information System, the management can exercise tight control on the institution using a convenient structure and consolidated reporting. Apart from the depth and width of features covering prospecting to graduation, Academia supports powerful messaging system, internationalization, multiple languages, multiple currency advanced security features and rich analytics.