Rita Michaud

Director Of Customer Experience - Strategy/program Management at Serta Simmons Bedding

Rita Michaud has a strong work history in customer service management. Rita started their career at Henkel in 2001 as a Sr. Customer Service Manager and worked there until 2016. In 2017, they joined Serta Simmons Bedding, LLC as a Director of Customer Service, a position they held until 2022. In May 2022, they transitioned into the role of Director of Customer Experience/Enterprise at the same company.

Rita Michaud earned a Bachelor's degree in Psychology from the University of Toronto, completing their studies from 1989 to 1993.

Links

Previous companies

Henkel logo

Peers

View in org chart

Timeline

  • Director Of Customer Experience - Strategy/program Management

    May, 2022 - present

  • Director Of Customer Service

    February, 2017

A panel showing how The Org can help with contacting the right person.