Rita Michaud has a strong work history in customer service management. Rita started their career at Henkel in 2001 as a Sr. Customer Service Manager and worked there until 2016. In 2017, they joined Serta Simmons Bedding, LLC as a Director of Customer Service, a position they held until 2022. In May 2022, they transitioned into the role of Director of Customer Experience/Enterprise at the same company.
Rita Michaud earned a Bachelor's degree in Psychology from the University of Toronto, completing their studies from 1989 to 1993.
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