Stephen F. has over 36 years of experience in service delivery and technical management in the technology sector. Currently serving as Service Delivery Manager at Service Express since July 2011, Stephen F. previously held roles at Thomson Reuters, including Senior Service Delivery Manager and Technical Solutions Manager, where significant contributions included process automation and improvement of project delivery dynamics. Earlier in their career, Stephen F. worked at Digital Equipment Corporation from 1987 to 1997 as a Service Support Engineer, providing support for high-end systems. Stephen F. holds a degree in Electronics and Electronic Engineering from the University of Wales, Cardiff, completed in 1986.
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