John Tschohl

John Tschohl is a seasoned professional with extensive experience in customer service and business management. As the President of Service Quality Institute since February 1972, John has focused on creating a service culture and strategy that mobilizes workforces to enhance customer loyalty. Additionally, John serves as a Certified Trainer for The Answer is Yes Pty Ltd, providing online training courses in customer service to various businesses. John has also established John Tschohl Investments, a real estate investment fund with a 40-year history. In the past, John held the role of Chairman for the Game and Fish Coalition from 1994 to 1999, successfully advocating for increased funding for game and fish in Minnesota. John's educational background includes a Bachelor's degree in Business Administration and Management and a Bachelor's degree in Marketing, both from the University of St. Thomas.