Service Systems Associates (SSA) is an award-winning visitor amenities company.  We partner with Cultural Attractions across the country to deliver innovative ideas that sustainably grow visitor participation and develop competitive advantage through powerful customer experiences.
 
What matters most in today's business climate is the design and delivery of innovation value.  Meeting this goal demands the simultaneous application of creative thinking and innovative design, followed by operational execution. The concepts provided by SSA focus on our client’s expectations of enhancing the visitor’s overall experience, and to do so in the context of their mission related programming.  Often we seek out new business opportunities where we can contribute to align with their mission through innovation, and with our client’s aspirations for exploring ways for amenity systems to intersect with cultural programming. Our goal is to become an extension of the programming itself - we look to reset quick service dining, catering, and retail design so that they are positioned as immersive extensions of the culture of the venue.
 
Each location has outstanding, talented individuals who put visitor experience and customer service first. The fun and family feel of SSA's culture provides an amazing work experience  promoting growth from within, creating rooted industry knowledge and expertise. The vast nature of the different types of locations create an amazing staff of culinary experts, operations, sales, retail buyers, and everything in between.

Events

Museums

Restaurants

Retail

Service Systems Associates

Service Systems Associates' headquarters in Denver, CO, United States

Timothy L Brantley

Nick Rado

Kevin J. Eldredge

The Catering and Culinary Team at Service Systems Associates is dedicated to enhancing visitor experiences through top-notch food and beverage services at cultural attractions. This team is responsible for creating and executing delightful culinary offerings, managing catering events, and ensuring smooth operations. They combine innovation with culinary expertise to deliver an immersive dining experience that aligns with the cultural themes of each venue. From Banquet Workers and Executive Chefs to Catering Sales Managers, each member plays a vital role in providing exceptional customer service and high-quality dining experiences.

Catering and Culinary Team

The Operations Team at Service Systems Associates is responsible for ensuring seamless and efficient day-to-day operations at various cultural attraction locations. This team oversees crucial functions such as quick service dining, catering, and retail design, making sure these services align with the venue's cultural programming and deliver an exceptional visitor experience. Key responsibilities include strategic planning, staff management, optimizing operational workflows, and implementing innovative practices to enhance overall visitor satisfaction and operational effectiveness.

Operations Team

The Leadership Team at Service Systems Associates (SSA) is responsible for steering the company’s strategic direction and ensuring the execution of its mission to enhance visitor experiences at cultural attractions. This team collectively oversees corporate affairs, culinary innovation, operations, and regional management, all while fostering a cohesive culture that prioritizes customer service and operational excellence. They drive growth opportunities, align amenities with cultural programming, and promote sustainable business practices across all locations.

Leadership Team

The Hospitality and Events team at Service Systems Associates focuses on planning, coordinating, and executing memorable events and providing exceptional visitor experiences at cultural attractions. This team handles various aspects of hospitality, including event logistics, food and beverage management, customer service, and ensuring that on-site amenities align seamlessly with the venue’s cultural programming. Their goal is to enhance overall guest satisfaction by integrating creative solutions and operational excellence into every visitor interaction.

Hospitality and Events

The Procurement Team at Service Systems Associates is responsible for sourcing, negotiating, and acquiring high-quality products and services that enhance the visitor experience at cultural attractions nationwide. This includes collaborating with vendors to procure items for quick service dining, catering, and retail spaces that align with the unique cultural and mission-driven programming of each location. The team works diligently to ensure that all purchases are cost-effective, sustainable, and in sync with the innovative and creative standards set by SSA, thus contributing to the overall visitor engagement and satisfaction.

Service Systems Associates

Org chart

Teams

Catering and Culinary Team

Operations Team

Leadership Team

Hospitality and Events

Procurement Team

Offices

Service Systems Associates

Org chart

Teams

Catering and Culinary Team

Operations Team

Leadership Team

Hospitality and Events

Procurement Team

Offices

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