Service Systems Associates (SSA) is an award-winning visitor amenities company.  We partner with Cultural Attractions across the country to deliver innovative ideas that sustainably grow visitor participation and develop competitive advantage through powerful customer experiences.
 
What matters most in today's business climate is the design and delivery of innovation value.  Meeting this goal demands the simultaneous application of creative thinking and innovative design, followed by operational execution. The concepts provided by SSA focus on our client’s expectations of enhancing the visitor’s overall experience, and to do so in the context of their mission related programming.  Often we seek out new business opportunities where we can contribute to align with their mission through innovation, and with our client’s aspirations for exploring ways for amenity systems to intersect with cultural programming. Our goal is to become an extension of the programming itself - we look to reset quick service dining, catering, and retail design so that they are positioned as immersive extensions of the culture of the venue.
 
Each location has outstanding, talented individuals who put visitor experience and customer service first. The fun and family feel of SSA's culture provides an amazing work experience  promoting growth from within, creating rooted industry knowledge and expertise. The vast nature of the different types of locations create an amazing staff of culinary experts, operations, sales, retail buyers, and everything in between.

Events

Museums

Restaurants

Retail

Service Systems Associates

Timothy L Brantley

Tiffany English

Lela Manoli

Scott Valentine

Steve Wells

Kevin J. Eldredge

Travis Kight

Eric Loyall

Shyanne Livingston

Adina Mora

Ryan Hankins

The Operations Team at Service Systems Associates is responsible for ensuring seamless and efficient day-to-day operations at various cultural attraction locations. This team oversees crucial functions such as quick service dining, catering, and retail design, making sure these services align with the venue's cultural programming and deliver an exceptional visitor experience. Key responsibilities include strategic planning, staff management, optimizing operational workflows, and implementing innovative practices to enhance overall visitor satisfaction and operational effectiveness.

Operations Team

Catering and Culinary Team

Leadership Team

Operations Team

About

Team members

Other teams at Service Systems Associates

Catering and Culinary Team

Leadership Team