Doreen P.

Doreen P. is an experienced customer service and technical support professional with a diverse background in various industries. Currently serving as a Customer Services Specialist at Service Today Plumbing, Electrical, Heating & Cooling since June 2021, Doreen previously worked at Falcon Virtual Services as an Appointment Setter from July 2019 to May 2021, where responsibilities included project management, payroll assistance, and customer service. Doreen has utilized multiple CRM and productivity tools, including Slack and Hubspot, and has experience with restaurant delivery services such as OrangeCrate and City Cheetah. Earlier career roles included Technical Service Representative at SITEL PHILIPPINES, providing support for LG Mobile Telecommunications, and hospitality positions in renowned hotels and cafes. Doreen holds an Associate degree in Computer Science from STI College Olongapo and a Secondary School diploma from Luzon Technical Institute.