Monica Douglas

Customer Success Manager at ServiceChannel

Monica Douglas is an accomplished Customer Success Manager at ServiceChannel since June 2021, bringing extensive experience in facilities and project management. Previously, Monica held multiple roles at Lucky Brand from March 2012 to January 2021, including Director of Facilities, Sr. Project Manager, and Operations Project Manager. Prior experience includes serving as Purchasing Manager at Tilly's from May 2011 to March 2012, and Senior Manager of Purchasing and Procurement at Metropark from January 2007 to January 2011. Monica began their career at Store Planning Solutions, working as Sr. Construction and Purchasing Manager from July 1997 to December 2006. Educational credentials include a Professional Certificate in Purchasing and Material Handling from UCLA Extension.

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