Director Of Payment Services

Director of Payment Services

Company Overview

ServiceCore and Docket are rapidly-growing field-service Software as a Service platforms for the portable sanitation and dumpster industries, recognized as the #80 fastest growing software companies in America by Inc. 5,000. We serve customers who have been historically underserved by software, positioning us as leading players in a substantial industry with minimal competition. Our software empowers hard-working business owners by optimizing their operations—cutting wasted time, managing jobs, optimizing routes, tracking inventory, and automating billing. We provide a comprehensive solution that enhances productivity and success for our customers.

Our core values are Love Our Customers, Be Real, Give a Shit, Deliver Results, and Keep it Fun. ServiceCore offers individuals the chance to work and grow in an agile, fast-paced start-up environment. We are proud of our achievements and take our work seriously while maintaining a light-hearted atmosphere.

Role Overview

ServiceCore is seeking an energetic, ambitious, and experienced Director of Payment Services to join our hybrid office/WFH team based in Lakewood, CO.

Responsibilities

• Team Management: Develop and manage a support team focused on driving payment adoption for ServiceCore and Docket business units.
• Strategy Development: Collaborate with leadership to create GTM strategies for brand initiatives, monitor their success, and recommend adjustments.
• Business Solutions: Develop strategies and solutions to drive revenue and enhance customer experience through consultative selling.
• Vendor Collaboration: Work with vendors to ensure payment options are supported for merchants.
• Referral Workflow: Develop workflows for new merchant referrals.
• Communication: Support business units and marketing coordinators in communicating the value proposition of payment solutions.
• Merchant Support: Maintain merchant information at the business unit level and serve as the primary support contact for merchants and business units.
• Trend Tracking: Track and report trends in payment inquiries and activities.
• Sales Collaboration: Work closely with business unit sales teams to increase and maintain referrals.
• Other Duties: Assist the VP of Payments in driving payment unit growth and success.

Qualifications

• Experience: 6 years of experience in payments sales and/or support.
• Education: Bachelor's Degree preferred.
• Skills: Self-starter with a growth mindset and a can-do attitude.

Compensation and Benefits

Salary: $140K - $160K with 15% OTE quarterly

Benefits and Perks

• Open-Time Off Policy with 12 Company Holidays

• Medical, Dental and Vision Insurance

• 401k  with Employer Match

• Weekly Lunches + Stocked Kitchen

• Dog Friendly Office

• Casual Office Environment

• Regular Company Events and Happy Hours

• A Strong Company Culture that Lives by Our Core Values - Love our Customers, Be Real, Give a Shit, Deliver Results, and Keep it Fun.

If you believe you match the above criteria and are desiring a dynamic start-up environment with a management team that is dedicated to your success, then please apply!