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Chartered McIpd M.D. Nadim Hossain

Assistant Manager Of Human Resource at ServicEngineBPO

Md Nadim Hossain, Chartered MCIPD, has a diverse work experience spanning over a decade.

Md Nadim currently works at SEBPO as an Assistant Manager of Human Resources, where they manage and reports departmental operations, identifies challenges, and recommends solutions. Md Nadim also serves as a point of contact for day-to-day HR operational activities.

Prior to their current role, Md Nadim Hossain worked as a Senior Human Resources Officer at SEBPO. Their key responsibilities included participating in compliance audits.

Md Nadim Hossain also gained experience as a Human Resources Generalist at Toggi Services Limited, an Enterprise of Bashundhara Group. In this role, they structured and implemented policies in areas such as training, compensation structures, benefits packages, incentives, and new-employee orientation.

At World Immigration Services Ltd, Md Nadim Hossain worked as a Human Resources Coordinator. Their accomplishments included initiating and completing a wide range of HR functions, such as recruiting and training employees, administering benefits, overseeing disciplinary action, and managing HR records. Md Nadim also proposed and implemented recruitment policies to ensure the company sourced required talents.

Prior to their HR roles, Md Nadim Hossain worked as a Customer Service Officer at G4S, where they provided front-line customer service at world-renowned venues, including London Olympic Park, Earls Court, O2 Arena, Crystal London, and Wimbledon.

Furthermore, Md Nadim Hossain gained customer service experience as a Customer Service Representative at Gravelle's Budgens. In this role, they provided customer service at the checkout, handled customer complaints regarding store products and services, and processed refunds, changes, or exchanges according to company rules and policies.

Md Nadim Hossain, Chartered MCIPD, has an extensive education history. Md Nadim obtained a Bachelor of Laws (LL.B.) degree in International Trade, Constitutional Law, and Humanitarian laws from the University of Wales, where they studied from 2009 to 2013.

Following this, between 2014 and 2015, Hossain pursued a Master of Laws (LLM) degree in International Law and Legal Studies from the University of Information Technology and Sciences.

Prior to their master's degree, Hossain completed a Bachelor of Laws (LLB) degree in International Business, Trade, and Tax Law at Stamford University Bangladesh from 2005 to 2009.

In terms of secondary education, Hossain attended Noakhali Government College from 2001 to 2004, where they obtained a Higher Secondary certificate in the field of Science. Before that, they completed their Secondary School Certificate from Obaid Ullah Memorial High School between 1999 and 2001, also in the field of Science.

In addition to their formal education, Hossain has acquired several notable certifications. Md Nadim obtained the Chartered MCIPD designation from the CIPD in December 2022. Hossain has also completed various professional certifications on topics such as Leadership Styles, Results Based Management, Duty of Care, Human Experience Management (HXM), Introduction to HRM in Humanitarian Context, People Analytics and Evidence Based Management, and UNHCR Managing Performance.

Furthermore, Hossain holds certifications in Occupational Health and Safety Management (ISO 45001 2018), Lead QMS Auditor, and Mastering ISO 9001 2015 and self-assessment tools. Md Nadim has also gained expertise in areas such as Covid-19 preparedness and response, leadership in digital transformation, spectator health and safety, and freelance journalism.

It is worth noting that Hossain completed some of these certifications from institutions such as UNHCR, the UN Refugee Agency, UNICEF, SAP, Save the Children International, Udemy, Inc., World Health Organization, Technical University of Munich, and 1st4sport Qualifications.

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Timeline

  • Assistant Manager Of Human Resource

    January, 2021 - present

  • Senior Human Resources Officer

    July, 2020