Oscar Matute

Digital Advertising Representative at ServicEngineBPO

Oscar Matute has a diverse work experience. From 2022, they worked at SEBPO as a Digital Advertising Representative, specifically as a Video Account Manager and Customer Success Manager for the US and LATAM market. Oscar'sresponsibilities included planning, developing, and managing client's digital strategies, as well as assisting with ad trafficking, order entry, quality assurance, and billing. Oscar also served as the main point of contact for customer account management.

In the same year, they also worked as a Training Specialist, where they evaluated employees' skills and performance quality, identified areas for improvement, and organized training sessions for various roles within the company.

Before that, from 2020 until 2022, they worked at hugo. In their role as Chief Community Manager, they conducted competitor analysis and implemented strategies for continuous improvement. Oscar also managed the company's online community, establishing and nurturing connections with customers and fans. Additionally, they worked as a Customer Service Agent, monitoring orders, providing support, and ensuring high-quality service for users.

Oscar Matute obtained their Licenciatura degree in Marketing from Universidad Dr. José Matías Delgado between 2017 and 2022.

Links

Timeline

  • Digital Advertising Representative

    July, 2022 - present